Privacy Policy

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
The Health Insurance Scout (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, physical address, payment information when you request a quote, and opt-in records and timestamps for all communication channels (SMS, email, etc.).
Non-Personal Information: IP address, browser type, device information, website usage patterns and analytics, cookies and similar technologies.
Customer Communication: Records of inquiries, appointment details, and service history.

2. How We Use Your Information

We use collected data for:

Providing and improving our services.
Processing transactions and payments.
Communicating with you about your inquiries, appointments, and promotions.
Enhancing website functionality and user experience.
Maintaining records of your communication preferences and consent.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions:
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions and comply with the TCPA and applicable laws.
Opt-Out Instructions: You can cancel SMS notifications at any time by replying “STOP”. You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
Help & Support: Reply “HELP” for assistance or contact us at info@thehealthinsurancescout.com.

SMS Data Protection Statement:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data in transit and at rest, secure access controls, and regular security assessments.

6. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

The Health Insurance Scout
Phone: 615-775-5881
Email: info@thehealthinsurancescout.com
Website: https://thehealthinsurancescout.com